Privacy Policy

GamesZone1 (“we,” “us,” “our”) operates the website https://www.gameszone1.com, a platform for gaming top-ups, in‑game currency, and gift card services. Protecting your privacy is important to us. This Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

2. Information We Collect
We may collect:

Account Data: Email, password, user ID (e.g., game tag) when you create an account or make purchases .

Transaction Data: Purchases, payment method, currency used, transaction timestamps.

Device & Usage Data: Browser type, IP address, device identifiers, browsing behavior (pages visited, clicks).

Cookies & Tracking Technologies: Including cookies, web beacons, local storage, social logins, and analytics tools to customize and improve your experience .

3. How We Use Your Information
We use your information to:

Provide, maintain, and enhance our services.

Process transactions and send order confirmations.

Authenticate your access and manage your account.

Communicate with you (e.g., support tickets, updates, promotions).

Personalize your experience, recommend offers, and analyze usage for improvements.

Monitor and prevent fraud or unauthorized activity.

4. Sharing Your Information
We may share your data with:

Service Providers: Payment processors, analytics, hosting, customer service.

Affiliates & Partners: For processing transactions in your local currency.

Legal Authorities: When required by law or to protect our rights.

5. Cookies & Tracking
We use cookies, web beacons, and similar technologies to:

Remember your preferences and login status.

Analyze site usage, measure performance, and improve site features.
You have the option to accept or decline cookies on first visit .

6. Data Security
We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your information from unauthorized access, loss, or alteration.

7. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal data from minors. If we learn we’ve collected such data, we will promptly delete it.

8. Your Rights
Depending on your jurisdiction, you may have rights including:

Accessing your data and correcting inaccuracies.

Requesting deletion of your account and personal data.

Opting out of marketing communications.

Withdrawing consent for certain data uses (if applicable).
To exercise these rights, please contact our Data Protection Officer or support team at support@xmagames.com 

9. Third‑Party Links
Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies separately.

10. International Transfers
We may transfer your data across borders (e.g., to the UK, EU, or other locations) when service providers operate internationally. We ensure such transfers comply with applicable data protection standards.

11. Changes to This Privacy Policy
We may update this Policy from time to time. We’ll post the revised version on our “Privacy Policy” page and update the “Last Updated” date. Continued use of our services after changes signifies acceptance.

12. Contact Us
If you have any questions, concerns or requests, please contact us:
 Email: support@xmagames.com
 Phone: 03601 885399 (Mon–Fri 9 am–6 pm, Dubai time) 
 Address: Dubai, United Arab Emirates, gameszone1.com

Effective Date: 10/01/2025